Service Name

1. Video consultation with specialist doctors.
2. Doorstep pathology sample collection.
3. Doorstep medicine delivery.

Refund Notes for Video Consultation with Specialist Doctors

1. Customers will get a refund only if the doctor is not available at the chosen schedule.
2. Refunds will be available only before approval and status will be changed automatically.
3. For an emergency situation one responsible person has to access a refund even after approval and change the status as refunded.
4. If we are unable to provide any service, the refund must be done within 15 days.

Refund Notes for Doorstep Pathology Sample Collection

1. Customers will get a refund only if partner diagnostic is not available to collect samples at chosen schedule.
2. Refunds will be available only before approval and status will be changed automatically.
3. For an emergency situation one responsible person has to access a refund even after approval and change the status as refunded.
4. If we are unable to provide any service, the refund must be done within 15 days.

Refund Notes for Doorstep Medicine Delivery

1. Customers will get a refund only if the partner provider is not available to deliver medicine at chosen schedule.
2. Refunds will be available only before approval and status will be changed automatically.
3. For an emergency situation one responsible person has to access a refund even after approval and change the status as refunded.
4. If we are unable to provide any service, the refund must be done within 15 days.