About this Policy
Teledaktar is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
- You use our website (teledaktar.com)
- You place an order using our website
- You make inquiries on our website
- Someone is interested in working with us
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our site. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.
How do we collect information from you?
We collect information from you:
- When you place an order using our website
- Make an enquiry
- When you sign up
- When you interact with us on social media platforms such as Facebook, Instagram, and LinkedIn, we may obtain information about you. The information we receive will depend on the privacy preferences you have set on those types of platforms. This information may be used to improve the services we offer.
- We collect and use your personal information by using cookies on our website – more information on cookies can be found under the ‘Use of Cookies’ section below.
Teledaktar Mobile Application and Our Use of Facebook User Data
Teledaktar has an official application for iPhone, iPad, iPod, and Android, available for download in certain countries (the “Official Application”).
What Type of Information is Collected from You?
You may be asked to submit personal information about yourself when you place an order using our Official Application. We will collect this information so we can fulfil your order request and/or understand your preferences better.
When you purchase a policy, Teledaktar collects information such as:
- Title
- Name
- Mobile Number
- Email Address
- Home or Work Address
- Company Name
- Billing information taken for deposits, ticketing, or holding credit card information for use in the case of no-shows (where applicable)
When you buy a product from Teledaktar:
- Marketing responses (where applicable)
- Survey responses
- Current and past order details
When you access our sites, there is “Device Information” about your computer hardware and/or mobile phone and software that may be automatically collected by Teledaktar. This information can include:
- Device type (e.g., mobile, computer, laptop, tablet)
- Operating system
- IP address
- Browser type
- Domain names
- Access times
- Settings
- Referring website addresses
- Other data about your device to provide the services as otherwise described in this policy.
- Location Information: If you use our website, we may receive your generic location (such as city or neighbourhood).
- Settings
- Browser information (e.g., type, language, and history)
- Cookies
Careers:
If you use our website, we may receive your generic location (such as city or neighbourhood). You may submit your CV if you’re interested in working for us at (EMAIL). This information may include:
- Personal Details
- Employment Details
- Education
- Salary History
- Other Relevant Details
We will use this information to assess your application and may keep it in our records for future reference. Please contact us at info@teledaktar.com if you would no longer like us to hold your records.
We may also collect other information, including your interests, preferences, purchasing behaviour, transactional information, geographical location, and demographics (e.g., age, gender, and income information). We may, on occasion, combine Personal Data we receive online with other records (such as those from telephone and direct purchases) to develop a customer profile relating to you.
How is Your Information Used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete an order, because you have consented to our use of your personal data (e.g., by subscribing to emails), or because it is in our legitimate interests. We may use your information for a number of different purposes, which may include:
- Internal record keeping
- Send you service emails (booking/order confirmation and post-buying feedback)
- Improve our product and services
- Send marketing communications if you have opted in to receive them
- Customise the website according to your interests
- Providing you with the services or information you asked for
- Processing orders that you have submitted
- Carrying out our obligations under any contracts entered into between you and us
- Keeping a record of your relationship with us
- Conducting analysis and market research to understand how we can improve our services, products, or information
- Checking for updated contact details against third-party sources so we can stay in touch if you move
- Dealing with entries into a competition
- Seeking your views or comments on the services we provide
- Notifying you of changes to our services
Sending you communications which you have requested and that may be of interest to you. These may include information about campaigns, fundraising appeals and activities, and promotions of foods and services.
How Long is Your Information Kept For?
We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g., health/safety and tax/accounting purposes). We review our retention periods on a regular basis.
Who Has Access to Your Information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation. We will only share your information with companies if necessary to deliver services on our behalf. For example, service providers ), third-party payment processors, and other third parties to provide our website and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law. Please refer to the ‘Use of Cookies’ section for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise.